Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.
- How do I go about getting an estimate from you?
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- What is the difference between a product printed on our sheetfed presses and open-web presses?
- What is the difference between saddle stitch binding and perfect binding?
- I have two mailing lists, one of which is our house mailing list that we have kept up to date for years, and another is a new list that we have just recently purchased. Can our house list records have priority during dupe detection process?
- Is Alonzo Printing Co. a union shop?
- How do I go about getting an estimate from you?
Since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to send us a fax with your complete specifications to "Attn: Alonzo Printing Estimating Department".
- How long does it take for you to complete my order?
The average job takes approximately 2 to 7 days to complete once all proofs are checked and returned. Your job may require more or less time, depending on several factors such as the number of production processes involved, the quantity ordered, and the availability of materials.
- What is a "proof"?
A proof is a way of ensuring accuracy of layout, type matter, tone and color reproduction. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed at our facility or delivered to you in person.
On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
- Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
- What is the difference between a product printed on our sheetfed presses and open-web presses?
Our sheetfed presses use a 175 line screen, while our open-web presses can reproduce 120 line screen. Jobs with high page counts and large quantities are more cost effective to run on our web presses due to the high press speeds. There are also differences in the quality and the types of paper that can print on each press. Our web presses print on stocks as thin as 28# newsprint and as thick as 70# uncoated book. All web stocks must be uncoated, whereas sheetfed stocks can either be uncoated or coated, allowing for a greater variety of choices.
- What is the difference between saddle stitch binding and perfect binding?
A saddle stitched product has staples on the spine of the book to hold it together. A perfect bound product has glue on the spine to adhere the pages to the cover. Perfect binding is the same process used to bind soft cover novels and text books.
- I have two mailing lists, one of which is our house mailing list that we have kept up to date for years, and another is a new list that we have just recently purchased. Can our house list records have priority during dupe detection process?
We can merge both mailing lists for you and purge most duplicates, even if addresses are not an exact match. Your house list records can be set to take priority over the new list. We can also provide quality merge/purge reports to you that will reveal the effectiveness of the new list.
- Is Alonzo Printing Co. a union shop?